Director of Community Relations
St. Charles County Ambulance District
Clinician. Educator. Advocate. Leader. These are but a few of the adjectives that could be used to describe St. Charles County Ambulance District [SCCAD] Battalion Chief Greg Maddock. Throughout his decade of service in St. Charles County, Greg has embodied our values of dedication, integrity, accountability, compassion, and respect in word and in action.
Greg joined our team in 2011 after stints at Lincoln County Ambulance District, Christian Hospital EMS, and [Washington] DC Fire & EMS; his experiences in both rural and urban environments working with diverse patient populations providing a wealth of experience. As a Paramedic, Lieutenant, and ultimately Battalion Chief, Greg has consistently transcended whatever role he was serving in, displaying a willingness to go beyond the duties listed in his job description. Moreover, he is a master multitasker who never met a challenge he couldn’t overcome.
As a clinician, Greg is a capable critical thinker that thrives even in the most challenging situations and coaches others to do the same. Earlier this year, he led one of the highest-stakes calls we encounter as patient care professionals – a pediatric cardiac arrest. He and his crew performed like a well-oiled machine, and he made the decision to activate the District’s Critical Care Team to transport the patient to a pediatric specialty hospital, giving the young patient the best possible odds at a good outcome.
Though his strong clinical background serves him well on all variety of calls for patients from all walks of life, pediatric patients are where Greg’s heart lies. As a former flight paramedic for Children’s Hospital in St. Louis, he was a natural choice to co-chair our pediatric quality improvement and assurance efforts, and his work in this role ultimately helped the District earn Level One Pediatric-Ready status from EMS for Children, a national initiative that focuses on high-quality pre-hospital care for youth. Greg has been instrumental in the District’s efforts to communicate this milestone to our community, participating in numerous print interviews and video shoots to share the news.
In his role as Battalion Chief, Greg is there to support, mentor and guide his crews – a trait several in his charge have complimented him on. When the District deployed video laryngoscopes several years ago, a team member recounted having trouble with the new technology. She attributes her ultimate success with the device to Greg’s coaching.
In addition to his strong clinical acumen, Greg is immersed in a wide array of projects at the Ambulance District, and still finds time to support the efforts of our affiliated not-for-profit organization, SCCAD Outreach. Examples include:
• For many years, Greg served as Primary Instructor of the District’s Emergency Medical Technician program. His strong education and mentorship skills led to class retention and national registry test pass rates that are among the best in the State. He further lends his talents as an adjunct instructor for the Paramedic program, and many of his students have ultimately gone on to become SCCAD paramedics.
• For three years, Greg has chaired the District’s uniform committee – a role that requires countless hours of research and coordination with vendors to ensure accuracy. It is a role that most within our midst are unwilling to accept, but he approaches with zeal.
• Greg is a long-tenured member of the District’s Honor Guard, participating in events ranging from parades to funeral services for fallen first responders. In this role, he oversees the District’s pinning ceremony for newly promoted paramedics and officers.
• Following the District’s logo update several years ago, Greg worked tirelessly to lead the development of a new, fully custom badge worn on our Class A uniforms. To accompany this, he revamped our commendations and years of service stars to give our team a consistent, professional appearance.
• His passion for our youngest patients serves him well in his pediatric quality improvement and assurance role – his work in this area helped the District earn Level 1 Pediatric-Ready from the EMS for Children initiative.
Never at a loss for words, Greg can captivate a crowd like few others – a talent that serves him well as Master of Ceremonies for the SCCAD Outreach Trivia Night, a role he’s held for eight years.
Greg’s achievements and contributions to the Ambulance District and our community at large could fill volumes. He is a capable care provider and leader that we rely upon every day to positively impact outcomes for individuals in our community. When goals and objectives are outlined, he works tirelessly to ensure he and his team meet them, and when there is an opportunity for personal or team improvement, he takes the suggestions to heart.
It is with the utmost pride that we submit Battalion Chief Greg Maddock as our 2022 nominee for the Missouri EMS Association’s Paramedic of the Year Honor. He is an asset to his patients, colleagues, and our community at large.